Management and professionals dealing with employee relationship should always look for the best way to capture and measure satisfaction that employees experience while working for their business. Engagement of the workforce was, for a long time, favorite metrics in these measurements, but it may no longer be the best one. In fact, recent study shows that this metric has an inherent flaw which makes it less than ideal when measuring the impact and quality that work has on employees.

Key Takeaways:

  • A Gallup study has shown that employee engagement has risen by less than 0.5% a year over the last 2 decades.
  • Someone who produces great work will be able to improve a mix and fine tune their work.
  • A great worker will deliver different positive outcomes and figure out ways to solve problems.

“Recent research from the O.C. Tanner Institute indicates that engagement can be a flawed and misleading gauge of effectiveness, as it’s not a measure of the quality and impact of the work product itself.”

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